Privacy Policy

Last updated: 3.3.26.

AITRA respects your privacy and is committed to protecting your personal information.

This policy explains how we collect, use, and protect information when you interact with AITRA.

⸻

1. Information We Collect

We may collect:
• name
• email address
• phone number
• business details
• communication records
• usage and interaction data

Information is collected when you:
• visit our website
• complete a form
• interact with Zara
• apply for programs
• communicate with us

⸻

2. How We Use Information

We use information to:
• respond to enquiries
• assess applications
• provide access to services
• communicate operational updates
• improve AITRA systems and performance

We do not sell personal data.

⸻

3. AI & Automation Disclosure

Some interactions may involve AI-driven systems (including automated messaging and qualification).

AI assists with:
• routing enquiries
• responding to questions
• improving efficiency

Human oversight remains in place.

⸻

4. Data Sharing

We may share data with:
• infrastructure providers (e.g. hosting, messaging)
• payment processors
• authorised contractors supporting AITRA operations

Only information necessary for service delivery is shared.

⸻

5. Data Security

We take reasonable steps to protect data from misuse, loss, or unauthorised access.

No system is completely secure; use is at your own risk.

⸻

6. Access & Correction

You may request access to, or correction of, your personal information by contacting us.

⸻

7. Cookies & Tracking

Our website may use cookies or analytics tools to improve performance and user experience.

You may disable cookies in your browser if desired.