How Commercial Leverage Group and AITRA handle information supplied through the website, telephone conversations and business enquiries.
Last updated: 8 September 2026
Commercial Leverage Group (“CLG”, “AITRA”, “we”, “our” or “us”) develops and manages AITRA.
We use information to respond to enquiries, provide and follow up requested AITRA Experiences, assess suitability, operate and improve our services, maintain records, protect our systems and comply with applicable obligations.
Zara identifies herself as an AI assistant. Where a call may be recorded, this is stated at the beginning. A caller who does not wish to continue may end the call and contact David by email instead. Conversations may be processed to understand the enquiry, produce a summary, record an outcome and carry out an agreed follow-up.
We use communications, AI, CRM, hosting, email and analytics providers. Information may be processed or stored by providers operating outside Australia, including in the United States or other locations where those providers operate.
You may ask us to stop marketing communications, access personal information we hold about you or correct inaccurate information. We may need to verify your identity before responding.
We use reasonable technical and organisational safeguards and retain information only for legitimate business, security, service and legal purposes. No electronic system can be guaranteed completely secure.
Contact Commercial Leverage Group at info@commercialleverage.com. Please describe the issue and how you would like it resolved.